Our policy on transaction refunds, cancellations, and dispute resolution.
If service is not provided within the timeline mentioned in the email, the payment will be refunded to your account.
OMSHRIKANTH FINANCE PRIVATE LIMITED is the issuer in this case and may accept the applicable payment instrument. Such instruments do not permit cash withdrawal or redemption by the customer.
In case the bus operator changes the type of bus due to any reason, OMSHRIKANTH FINANCE PRIVATE LIMITED will refund the differential amount to the customer, provided the customer informs us within 24 hours of the journey.
Please read the ticket cancellation policy carefully. Tickets will be cancelled according to the cancellation policy mentioned on the ticket. Transaction charges will not be refunded in the event of ticket cancellation.
The refund policy mentioned on the ticket is indicative. Actual cancellation charges are determined by the respective bus operator or service provider at the time of cancellation.
OMSHRIKANTH FINANCE PRIVATE LIMITED has no role in determining or governing such cancellation charges.
Recharge solutions are available anytime and anywhere, subject to service availability.